Accessing Online Shopping Services

Resource Guide

Accessing Online Shopping Services

As part of the Digital Skills for Life (DSL) framework, learners can learn how to do online shopping for goods or services.

20 Dec 2023
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person making purchases online

Learn how to Transact Online

Under the “Transact Online” competency, you will achieve the following learning outcomes under “Online Shopping”:

  • Learn common online shopping apps, its icons and identify them using their logos.
  • Learn common features (UI) and common steps (UX) to purchase items online and manage its settings on different online shopping apps.
  • Useful cybersecurity tips to stay safe online. 

The guidebook and video cover in detail the following modules:

Understanding Common Online Shopping Apps:

  • About online shopping apps and its logos 
  • The common features found across online shopping apps

Navigating Common Steps to Use Online Shopping Apps:

  • How to set up an account 
  • How to search, cart and check out items
  • How to select payment method and delivery options
  • How to check your transaction history
  • How to log out of your account

Step-by-step Guides to Use Online Shopping Apps:

  • Shopee app
  • FairPrice Group app

Learning how to shop online can feel overwhelming at first, especially if you're new to smartphones or digital apps. But with the right guidance, it can become an easy and convenient part of daily life. Online shopping allows you to buy groceries, clothes, household items, and more, right from your mobile phone, without having to visit a store.

Online shopping is all about convenience. You can browse items, compare prices, and read customer reviews to help you decide. You don’t have to rush or queue up, as everything can be done from the comfort of your home.

How to shop online?

To start, you will need to download a shopping app like Shopee or FairPrice. These apps are designed to be user-friendly and safe to use. Once you've created an account, you can search for items, add them to your cart, and choose how you want to pay, such as by credit card, PayNow, or even cash on delivery (if available).

The guidebook and video are helpful resources that walk you through each step. You will also learn how to track your purchases, manage your profile, and stay safe by using strong passwords and recognising scams.

With some practice, you will feel more confident and comfortable navigating the world of online shopping on your own.

Download the guide

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