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Learn how to Transact Online
Under the “Transact Online” competency, you will achieve the following learning outcomes under “Citizen Services”:
- The common digital government services, their icons, and identify them using their logos.
- The common features (UI) and common steps (UX) of using the Singpass app, managing its settings and using it to access other government services.
- Useful cybersecurity tips to stay safe online.
The guidebook covers in detail the following modules:
Understanding Common Digital Government Services Apps
- About Singpass app
- The common features found across digital government services apps
Step-by-step Guide to Use Singpass App
- Setting up the Singpass app
- The icons, functions and settings in the Singpass app
- Accessing other government services from Singpass app
What is Singpass?
Singpass is a free and official trusted digital identity app by the Singapore Government, allowing you to safely access important online services. Instead of using many different usernames and passwords, Singpass lets you log in securely with your fingerprint, face recognition, or a simple 6-digit passcode. It is safe, free, and used by millions of Singapore residents every day.
With Singpass, you can do things like check your CPF account, book a vaccination appointment, apply for government support, or even view your medical records, all from your mobile device. It’s a convenient way to manage your information anytime, anywhere.
How to set up Singpass?
If you're wondering how to set up Singpass, don't worry, it’s beginner-friendly! First, download the app from the App Store (for iPhone users) or Google Play Store (for Android users). Then follow the guided steps to register your Singpass account using your NRIC and existing login details. The process is secure and explained clearly in the guidebook.
How to use Singpass?
You’ll also learn how to use Singpass confidently. The guide covers everything from scanning QR codes to accessing services, updating your app settings, and even using your digital NRIC. It’s designed for users of all experience levels, and this guide helps build confidence while supporting you with ways to stay safe online.