A mum talking to her child

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Encourage Your Child To Ask For Help

Encouraging your child to ask for help when they are online helps you to keep them safe.

15 Jan 2026

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Adapted from Australia eSafety

A mum talking to her child

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If they see or hear something that makes them feel uncomfortable, scared or sad

If they are unsure whether something is true

If a pop-up appears

If they are contacted by anyone

If they are unsure about anything else online

Name their feelings

Identify what others are feeling

Share your feelings

Help your child identify trusted grown-ups

Listen and take the time to answer all their questions

Let your child know they won’t be in trouble if they ask for help

Repetition, praise and encouragement

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