Communicate Online

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Communicate Online

Communicate Online is one of the five basic competencies under the Digital Skills for Life (DSL) framework. This page provides resources to help you navigate various communication platforms, including email, video conferencing, social media, and instant messaging, with practical guides and tips for effective digital interactions.

09 Apr 2025
1 min read
communication-online-inner-desktop

Resources in English

Using Email Services

Learn how to use email for communication on smart devices

Guide to Utilising Email services on Smart Devices

App(s) Covered:

Gmail

Gmail is a free email service by Google that allows users to send, receive, and manage emails with features like spam filtering, smart categorization, and integration with other Google services.

Safe Use & Trouble Shooting

  • Google Safety Page:
    Click here to learn more about how Google keeps your email safe.
  • Google Help Center:
    Click here if you need help for your Google or Gmail account(s).

Using Video Conferencing Apps

Learn how to use video conferencing platforms

Guide to Video Conferencing

App(s) Covered:

Zoom

Zoom is a video conferencing platform that enables users to host and join virtual meetings, webinars, and online collaborations with features like screen sharing, chat, and recording.

Safe Use & Trouble Shooting

  • Zoom Safety Page:
    Click here to learn more about Zoom Trust & Safety measures in place.
  • Zoom Help Center:
    Click here to troubleshoot issues you have when using the app.

Microsoft Teams

Microsoft Teams is a collaboration platform by Microsoft that integrates chat, video conferencing, file sharing, and productivity tools to facilitate teamwork and communication.

Safe Use & Trouble Shooting

  • Microsoft Teams Help Center:
    Click here to troubleshoot issues you have when using the app.

Using Social Media and Instant Messaging Apps

Learn how to use social media platforms and messaging apps to connect with others

 
Guide to using social media

Bringing Loved Ones Closer
with Instant Messaging Apps

App(s) Covered:

Facebook

Facebook is a social media platform that allows users to connect, share content, and interact through posts, messages, and live streams.

Safe Use & Trouble Shooting

  • Meta Safety Page:
    Click here to learn about safety measures in place when using the app.
  • Facebook Help Center:
    Click here to troubleshoot issues you have when using the app.

Instagram

Instagram is a social media platform focused on sharing photos, videos, and stories, with features like filters, reels, and direct messaging.

Safe Use & Trouble Shooting

  • Meta Safety Page:
    Click here to learn about safety measures in place when using the app.
  • Instagram Help Center:
    Click here to troubleshoot issues you have when using the app.

WhatsApp

WhatsApp is a messaging app that allows users to send text messages, make voice and video calls, share media, and create group chats over the internet.

Safe Use & Trouble Shooting

  • Meta Safety Page:
    Click here to learn about safety measures in place when using the app.
  • WhatsApp Help Center:
    Click here to troubleshoot issues you have when using the app.

For more information on Digital Skills for Life framework, please visit here: Digital Skills for Life (DSL) framework.

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